HOW RETURNS WORK

 

Contact us through the email "Help@irozce.com"and attach the order number to the message as a proof of purchase. And please also write the reason for return.

 

We will then get back to you as soon as possible with information on where to send the product(s).

 

As soon as we have received the product(s) and made an inspection we will inform you of our decision.

 

If a refund is approved we will automatically credit the purchase to your credit card or original method of payment.

 

If the product(s) is damaged, not in its original condition or missing parts we will inform you if you are eligible for a partial refund. This is decided from case to case depending on the severity of the damages or what parts are missing.